Please note you will be asked to sign a copy of these terms before using our services.
- Whilst every care is taken to ensure the safety of the dogs undergoing treatment- all dogs are still the responsibility of their owners.
- Individual sessions must be paid for in full on the day of treatment prior to the session.
- Sessions will be charged in full if an appointment is broken or cancelled without 24 hours notice.
- Dogs will not be treated without the prior authorisation of their veterinary surgeon.
- Please ensure your dog’s vaccinations are up to date and bring their records with you on their initial assessment.
- Adams Canine Hydrotherapy reserves the right to cancel any session; i.e. power failure, maintenance or illness.
- Dogs with infections or contagious conditions will not be treated. Please cancel your appointment with at least 24 hours notice, or until their condition improves.
- Adams Canine Hydrotherapy cannot be held responsible for damage or loss to vehicles or personal property, whilst on company premises.
- Please wear sensible non slip soles during your visit, as the floors can be very slippery.
- Owners are required to notify us if their dog’s condition appears worse/ deteriorates, or if their vet advises to suspend or stop their treatment.
- The length of swim initially will vary according to your dog’s condition and fitness.
- Dogs MUST be kept on a lead at all times whilst on company premises.
- It is the owner’s responsibility to clean up after your dog (bin and bags provided if needed).
